Team Leader - Front Office

Role Overview Park Hyatt Chennai is looking for a motivated and service-oriented Team Leader for its Front Office department. In this role, you will support the smooth and efficient operations of the Front Office within the Rooms Division, ensuring that Hyatt International's brand standards and corporate strategies are consistently upheld. You will play a key part in meeting the expectations of guests, team members, and ownership stakeholders. Key Responsibilities - Assist in the day-to-day running of the Front Office Department in line with Hyatt International's standards - Support the team in delivering exceptional guest experiences at all touchpoints - Help maintain administrative efficiency and ensure smooth coordination within the Rooms Division - Address guest concerns promptly with effective problem-solving skills - Contribute to staff performance and departmental goal achievement Required Qualifications - Degree or diploma in Hospitality, Hotel Management, or Tourism (preferred) - Minimum 2 years of experience in hotel front office or related operations - Strong interpersonal, communication, and administrative skills - Proven ability to handle guest queries and operational challenges with composure - Familiarity with hotel property management systems is an advantage Why Join Us Park Hyatt Chennai offers a prestigious work environment backed by one of the world's leading luxury hotel brands. This is a great opportunity to grow your hospitality career within a globally recognised organisation that values its people and invests in their development.

- Degree or diploma in Hospitality, Hotel Management, or Tourism - Minimum 2 years of experience in hotel operations - Strong problem-solving and administrative skills - Excellent interpersonal and communication abilities - Knowledge of front office procedures and hotel systems