Order To Cash Operations Associate

Role Overview Accenture is looking for a skilled Order To Cash Operations Associate to join its Finance and Accounting team in Gurugram. This role is ideal for finance graduates with hands-on experience in B2B collections, accounts receivable management, and ERP systems. You will be part of a high-performing shared services environment focused on delivering accurate and timely revenue collection outcomes. Key Responsibilities - Manage and execute the end-to-end Order to Cash collection process including debt collection, dunning, and bad debt provisioning - Maintain acceptable levels of overdue invoices and support accounts receivable subledger management - Assist with month-end close activities and provide ad-hoc analyses and financial summaries as needed - Perform cash reconciliations, follow up on missing remittances, and prepare refund packages with accuracy - Handle customer disputes and queries through email and voice channels and escalate unresolved issues in a timely manner - Record all collection activities consistently in the client-designated tools and ensure compliance with internal controls and regulatory standards - Contribute to service performance metric reporting and identify opportunities for process improvement Required Qualifications - Any graduate; a degree in Finance, Accounting, or a related business field is preferred - 1 to 3 years of experience in Order to Cash, B2B collections, or a related finance function - Hands-on experience with ERP systems such as Oracle or SAP - Strong analytical and decision-making skills with the ability to handle data of medium to high complexity - Good verbal and written communication skills in English - Prior experience in a BPO or Shared Services Centre environment is an added advantage - Familiarity with cash application, billing, credit management, and reconciliation processes Why Join Us Accenture offers a dynamic global work environment where you can grow your career in finance operations while working with industry-leading clients and technologies. This is an excellent opportunity to build expertise in Order to Cash processes within one of the world's most respected professional services organisations.

- 1 to 3 years of experience in Order to Cash or B2B collections - Any graduate; Finance or Accounting background preferred - Experience with ERP systems such as Oracle or SAP - Knowledge of debt collection, cash application, and accounts receivable - Ability to perform cash reconciliations and manage overdue invoices - Strong English communication skills, both verbal and written - Analytical mindset with ability to handle medium to high complexity data tasks - BPO or Shared Services Centre experience is an advantage - Willingness to work in rotational or night shifts

- Opportunity to work with a global Fortune 500 company - Exposure to international clients and best-in-class finance processes - Career growth within Accenture's Finance and Accounting practice - Dynamic and collaborative team environment - Full-time permanent employment