Telugu Voice Process Executive - Day Shift Banking Customer Support

Role Overview Teleperformance is hiring Telugu Voice Process Executives for its banking domain operations based out of Ambit IT Park, Ambattur, Chennai. This is an excellent opportunity for freshers and immediate joiners who are fluent in Telugu and English and looking to build a career in the BPO and customer service industry. With 50 open positions and a complete day shift schedule, this role offers a stable and structured work environment. Key Responsibilities - Handle inbound customer calls in Telugu for banking domain queries and support - Deliver accurate information and resolve customer issues in a professional and timely manner - Maintain high standards of customer satisfaction across all interactions - Adhere to process guidelines, quality benchmarks, and call handling protocols - Coordinate with team leads to escalate unresolved issues when necessary Required Qualifications - Minimum qualification of 12th Pass; any graduates are also eligible to apply - Proficiency in Telugu and English is mandatory - Freshers are welcome; immediate joiners will be given preference - Prior BPO or customer service experience is an added advantage but not required - Willingness to work 6 days a week with one rotational week-off Why Join Us Teleperformance is a globally recognised leader in customer experience management, offering you a strong platform to launch your career in the BPO sector. With a competitive take-home salary of 14,500 and a CTC of 17,000, along with a complete day shift schedule, this role ensures work-life balance right from the start.

- Minimum 12th Pass or any graduate degree - Fluency in Telugu and English (spoken) - Freshers and candidates with up to 2 years of experience are eligible - Immediate joining preferred - Willingness to work 6 days a week with rotational week-off - Basic computer literacy and communication skills

- Competitive take-home salary of 14,500 per month - CTC of 17,000 per month - Complete day shift with no night shifts - 8-hour work schedule with 1-hour break - Permanent and full-time employment - Opportunity to work with a globally recognised BPO brand