Email Support Executive - International Non Voice Process

Role Overview We are hiring Email Support Executives for an International Non Voice Process at our Chennai location. This role is ideal for candidates with prior experience in email or chat-based customer support who are looking to grow in a global BPO environment. Immediate joiners who can onboard within May 2026 will be given preference. Key Responsibilities - Handle international customer queries through email and chat channels in the e-commerce and gaming domain - Deliver prompt, accurate, and professional written responses to customer concerns - Maintain thorough documentation of all customer interactions and resolutions - Meet quality benchmarks and turnaround time targets for email and chat tickets - Coordinate with internal teams to resolve complex customer issues efficiently Required Qualifications - Any graduate or postgraduate degree from a recognised university - Minimum 1 year of experience in email support, chat support, or any non-voice process - Proper documentation required including offer letter, relieving letter, and pay slips - Strong written English communication skills - Willingness to work rotational shifts including night shifts - Must be based within the commute boundary of Ambit IT Park, Ambattur Why Join Us This role offers a competitive salary of up to 4 LPA along with a two-way cab facility, giving you both professional growth and daily convenience. Join a globally recognised organisation with 20 open positions and a fast-moving hiring process.

- Minimum 1 year experience in email, chat, or non-voice customer support - Any UG or PG degree from a recognised institution - Valid offer letter, relieving letter, and pay slips from previous employer - Excellent written communication skills in English - Ability to work rotational shifts including night shifts - Immediate joining preferred within May 2026 - Must reside within cab boundary limits of Ambit IT Park, Ambattur

- Salary up to 4 LPA - Two-way cab facility provided - 5 days working week - 2 rotational week offs - Permanent full-time employment