Product Compliance Associate - Local Shops

Role Overview Amazon is seeking a driven and detail-oriented Product Compliance Associate to join its Local Shops team in Bengaluru. This role is ideal for someone who is passionate about e-commerce, customer experience, and cross-functional collaboration. You will play a vital role in ensuring smooth delivery and fulfilment operations for sellers and buyers on the Amazon platform. Key Responsibilities - Monitor operational performance metrics and coordinate with third-party carriers, customer service, seller support, and product teams to address performance gaps - Resolve seller-reported fulfilment and delivery issues in a timely and effective manner - Track and drive seller-impacting operational tickets through to resolution - Collect and analyse seller feedback and contact data to generate actionable experience improvement suggestions - Collaborate with product management teams to identify and support development of long-term delivery and fulfilment features - Work on a schedule that includes Saturday and Sunday with two other days off during the week Required Qualifications - Minimum 1 year of experience in data-driven business operations - Bachelor's degree in any discipline - Strong written and spoken English communication skills - Proficiency in Microsoft Office tools including Excel - Familiarity with consumer product compliance processes and regulations is a plus - Prior experience in regulatory compliance management with government agencies is an added advantage Why Join Us Amazon fosters an inclusive and empowering work culture that enables employees to deliver their best for customers. Joining this team means being part of a fast-paced, innovation-driven environment where your contributions directly shape the seller and customer experience.

- Minimum 1 year of experience in data-driven business operations - Bachelor's degree in any discipline - Fluent in spoken and written English - Proficiency in Microsoft Office and Excel - Knowledge of consumer product compliance processes preferred - Experience in regulatory compliance with government agencies is a plus - Willingness to work on weekends (Saturday and Sunday)

- Inclusive and supportive workplace culture - Opportunity to work with cross-functional teams at a global scale - Workplace accommodation support for candidates with disabilities - Career growth opportunities within Amazon