Assistant Manager - Revenue Cycle Management

Role Overview Join Optum as an Assistant Manager and lead revenue cycle management operations with a focus on US Healthcare claims processing. This role requires managing a team of 15+ members while ensuring accurate documentation, timely data delivery, and achievement of performance metrics in a dynamic healthcare services environment. Key Responsibilities - Document claims data accurately and ensure timely delivery to Team Liaison and stakeholders - Lead and supervise a team of 15 or more members with focus on performance management and team development - Identify and coordinate process improvement opportunities across the team - Monitor, measure, and report team performance metrics while implementing incentive programs - Deliver training programs for both new and ongoing staff development - Analyze quality results and error trends to identify root causes and develop improvement plans - Build and maintain effective relationships with internal customers and leadership - Support leadership objectives and partner on revenue and business goals Required Qualifications - Bachelor's degree from recognized institution - 5 or more years of collections experience in Revenue Cycle Management including AR Follow up, Denial Management, or similar functions - 3 or more years of dedicated experience in AR Follow up and Denial Management - 2 or more years of team handling experience with minimum span of 15 people - Hands-on experience in US Healthcare Revenue Cycle Management with AR Calling and Denial Management - Provider Hospital AR experience from US Healthcare sector - Proficiency in MS Office and reporting tools - Excellent interpersonal and communication skills - Willingness to work night shifts and Indian holidays Why Join Us Optum is an industry leader in healthcare services committed to delivering excellence in revenue cycle management. This role offers the opportunity to lead a talented team while contributing to improved healthcare financial operations and business growth. Preferred Qualifications - Six Sigma certification or training - Transition or migration project experience

- Bachelor's degree - 5 plus years in Revenue Cycle Management collections - 3 plus years in AR Follow up and Denial Management - 2 plus years team handling experience with 15 plus member span - US Healthcare AR Calling and Denial Management expertise - US Healthcare Provider Hospital AR experience - MS Office proficiency - Strong reporting and MIS skills - Excellent interpersonal skills - Available for night shifts and Indian holidays

- Permanent full-time employment - Professional development and training - Performance incentive programs - Industry-leading healthcare organization - Career growth opportunities in operations management