Voice Process Executive International BPO

Role Overview We are looking for Voice Process Executives to join our International BPO team and provide exceptional customer and technical support to global clients. This is a full-time permanent position ideal for freshers and candidates with up to 6 months of experience in voice or technical support processes. You will handle inbound and outbound calls while maintaining high standards of customer service and communication. Key Responsibilities - Provide customer support and technical assistance to international clients via voice calls - Handle customer inquiries with professionalism and maintain detailed call records - Troubleshoot technical issues and offer solutions to resolve customer concerns - Adhere to quality standards and process guidelines while meeting productivity targets - Collaborate with team members to ensure excellent service delivery and customer satisfaction Required Qualifications - Any graduate with excellent verbal communication skills in English - Fresher or candidate with up to 6 months experience in voice or technical support - Fluency in English with clear pronunciation and professional demeanor - Ability to work on rotational night shifts in a 5-day work week Why Join Us Sutherland offers competitive compensation of 2 to 2.75 LPA based on your experience along with convenient two-way cab facility within 25km radius. Grow your career with a global organization known for professional development and employee support.

- Excellent communication skills in English - Fluency in English language - Fresher or 6 months experience in voice process - International voice or technical support background - Any graduate - Ability to work on rotational night shifts - Customer support or technical support experience preferred

- Competitive CTC of 2-2.75 LPA - Two-way cab facility up to 25km radius - 5-day work week - Permanent full-time employment - Professional work environment - Career growth opportunities