International Voice Process Executive - US Healthcare

Role Overview Sutherland Global Services is actively hiring enthusiastic fresh graduates for its International Voice Process team supporting US Healthcare clients. This is an excellent entry-level opportunity to build a rewarding career in the healthcare BPO sector with a globally recognised organisation. Candidates with strong English communication skills and a willingness to work night shifts are encouraged to apply. Key Responsibilities - Initiate outbound calls to US-based insurance companies to verify and follow up on claim statuses - Follow up on outstanding balances on patient accounts and take appropriate actions based on claim outcomes - Maintain professional and clear communication with a neutral accent throughout all client interactions - Document call details accurately and adhere to process guidelines at all times Required Qualifications - Any graduate degree from a recognised university - Excellent spoken English communication skills with a neutral or clear accent - Comfortable working night shifts in a work-from-office setup - Immediate joiners preferred with a positive, flexible attitude toward work - No prior experience required as freshers are encouraged to apply Why Join Us Sutherland offers a structured work environment with fixed weekend offs on Saturday and Sunday along with a two-way cab facility within a 25 km radius of the office. This role is an ideal launchpad for freshers looking to enter the international healthcare voice process domain with a leading global BPM company.

- Any graduate degree - Excellent English verbal communication skills - Willingness to work night shifts - Comfortable with work-from-office setup - Immediate joining availability - Positive attitude and flexibility - Neutral or clear spoken accent

- Saturday and Sunday fixed week offs - Two-way cab facility within 25 km radius - Full-time permanent employment - Career growth opportunity in a global BPM organisation