Telesales Associate

Role Overview As a Telesales Associate at Info Edge, you will be responsible for selling customized job search acceleration services to job seekers through outbound calling campaigns. This is a voice-based sales role where you will engage with pre-generated leads, explain product benefits, and work towards achieving sales targets. The role requires strong communication skills and the ability to handle customer objections with confidence and professionalism. Key Responsibilities - Make approximately 80-100 outbound calls daily to pre-generated leads and new prospects - Explain benefits of Naukri FastForward services and other products to potential customers - Conduct follow-up calls with existing customers to initiate repeat sales and upsell opportunities - Develop comprehensive product knowledge to make personalized recommendations based on individual customer requirements - Consistently meet or exceed daily and monthly sales targets related to call volume and revenue generation - Acquire new customers and drive revenue growth from the existing customer base - Maintain quality standards and adhere to defined processes and metrics throughout all interactions Required Qualifications - Any graduate or equivalent qualification - Excellent communication and articulation skills with clear voice quality - Strong active listening ability to understand customer needs - Proven convincing skills with ability to handle objections effectively - Client handling experience with capability to manage difficult conversations - Ability to handle stress, rejection, and pressure in a sales environment - Flexibility to work on rotational shift schedules with rotation-based offs Why Join Us Info Edge is a leading online job portal and recruitment platform in India. Join our dynamic sales team and be part of a company that is transforming the job search experience for millions of professionals across the country.

- Good communication and articulation skills - Active listening abilities - Strong convincing and persuasion skills - Client handling expertise - Ability to handle stress and rejection - Flexibility for rotational shift work - Prior sales or business development experience preferred - Voice process or BPO background preferred - Solution-oriented mindset - Problem-solving capabilities - Knowledge of online job portals and recruitment platforms - Ability to make 80-100 calls per day - Sales target achievement focus