Senior Lead - HR Business Partner

Role Overview Infosys is seeking a seasoned Senior Lead HR Business Partner to join its Global Markets Operations team. In this strategic role, you will act as a trusted advisor to business leaders, aligning HR practices with organisational goals while driving process improvements, analytics, and capability building across the employee lifecycle. You will collaborate closely with cross-functional teams, Centers of Excellence, and senior stakeholders to deliver high-quality HR services and meaningful people interventions. Key Responsibilities - Serve as the strategic HR partner for business units, understanding evolving business priorities and recommending aligned HR solutions - Manage the complete employee lifecycle including onboarding, confirmations, performance appraisals, grievance handling, employee relations, and separations - Analyse workforce data to identify trends and develop solutions related to attrition, retention, engagement, and performance improvement - Collaborate with Talent Acquisition to assess manpower requirements and ensure timely backfill hiring - Partner with line managers to identify and coach bottom-quartile performers and build succession pipelines at the middle management level - Drive project management for HR initiatives such as management training, succession planning, and policy implementation - Provide compensation support including validation of compensation bands, promotion recommendations, and competency-based resource utilisation - Facilitate regular communication forums between employees and management to strengthen engagement - Conduct and analyse exit interviews to derive actionable retention strategies - Support both internal and external audit requirements related to the employee lifecycle - Benchmark HR practices against internal and external market best practices to enhance overall employee experience Required Qualifications - MBA from a reputed business school (tiered B-school preferred) - Minimum 5 years of hands-on experience as an HR Business Partner - Prior exposure to global markets or sales-facing HR functions is an added advantage - Strong understanding of HR operations, talent management, performance management, and employee relations - Proven ability to work with cross-functional teams and senior business stakeholders - Excellent analytical, communication, and problem-solving skills Why Join Us Infosys is a globally recognised technology and consulting leader that offers an inclusive, innovation-driven work culture with ample opportunities for professional growth. Joining this team means being part of a high-impact HR function that directly shapes the people strategy of one of India's most respected organisations.

- MBA from a reputed or tiered business school - 5 or more years of experience as an HR Business Partner - Experience managing end-to-end employee lifecycle processes - Strong skills in workforce analytics, attrition analysis, and retention strategy - Ability to collaborate with senior business leaders and cross-functional teams - Experience with performance management and succession planning - Knowledge of compensation benchmarking and promotion processes - Exposure to global markets or sales HR functions preferred - Proficiency in HR data auditing and compliance support - Excellent stakeholder management and communication skills

- Opportunity to work with a globally recognised IT and consulting brand - Exposure to global markets HR operations - Collaborative and inclusive work culture - Professional development and capability building programmes - Competitive compensation and performance-linked rewards