Order to Cash Operations New Associate - Voice

Role Overview This is an entry-level opportunity within Accenture's Finance Operations vertical, focused on Order to Cash collections processing. The role involves supporting end-to-end OTC activities including order management, invoicing, credit management, and payment processing to ensure timely revenue collection. You will work as part of a collaborative team environment under close supervision, contributing to the financial health and operational efficiency of global clients. Key Responsibilities - Manage OTC collections and disputes including debt collection, aged debt reporting, and dunning processes - Perform cash reconciliations and follow up on missing remittances - Prepare refund packages accurately and submit to respective clients - Record all collections activities consistently using client-designated tools and processes - Ensure compliance with internal controls, standards, and regulations including restricted country guidelines - Deliver on process requirements to achieve defined key performance targets Required Qualifications - Any graduation degree from a recognised university - 0 to 1 year of relevant experience - Strong written and verbal communication skills - Ability to work effectively within a team - Quick learner with adaptability and flexibility - Commitment to quality and accuracy in all tasks Why Join Us Accenture is a globally recognised professional services leader serving clients across 120 countries with a workforce of over 784,000 professionals. Joining this team gives you early-career exposure to world-class finance operations, cutting-edge tools, and a growth-driven environment that values human ingenuity alongside technology.

- Any graduation degree - 0 to 1 year of experience - Knowledge of Order to Cash or Collections process preferred - Strong written and verbal communication skills - Team player with a collaborative mindset - Quick learning ability and adaptability - Commitment to quality and process compliance - Willingness to work in rotational shifts

- Work with a global Fortune 500 company - Exposure to international finance operations - Structured on-the-job training and mentorship - Career growth opportunities within Accenture - Inclusive and diverse work environment