International Voice Process Executive

Role Overview Join Sutherland as an International Voice Process Executive where you will handle customer interactions across multiple channels for international clients. This is an excellent opportunity for freshers and candidates with up to 3 years of experience to build a career in international customer service. You will work in a dynamic team environment providing world-class customer support to global clients. Key Responsibilities - Handle international customer calls, emails, and chat interactions to deliver exceptional customer service - Address and resolve customer queries and concerns promptly with professionalism and clarity - Work collaboratively with team members to achieve sales targets and improve operational efficiency - Maintain updated knowledge of products, services, and company policies to handle complex customer issues effectively Required Qualifications - 0-4 years of experience in international BPO or customer service environment (freshers welcome) - Excellent interpersonal skills with the ability to communicate effectively with diverse customers globally - Strong verbal communication skills for clear and confident phone and video call interactions - Flexibility to work rotational shifts including 24x7 operations as required Why Join Us Sutherland is a respected global BPO leader offering career development opportunities in international customer service. Grow your communication and professional skills while earning a competitive salary with 10 urgent openings available now.

- 0-4 years of experience in international BPO or similar industry - Fresher candidates eligible to apply - Excellent interpersonal and communication skills - Strong verbal communication for phone and video calls - Ability to work flexible and rotational shifts including 24x7 operations - Graduation not required

- Full-time permanent employment - Competitive salary package - Career development in international customer service - Flexible shift timings - 24x7 operational support and team collaboration