Integrated Logistics Customer Onboarding Configuration Specialist

Role Overview Kuehne+Nagel is seeking an experienced OTM Configuration Specialist to join their Freight Logistics and Operations team in Chennai. In this role, you will be responsible for hands-on system configuration to support Customer Onboarding and RUN activities, working closely with the Configuration Lead to deliver accurate and well-documented configurations. Your contributions will have a direct impact on global supply chains, including the timely delivery of life-saving medicines and critical industrial components. Key Responsibilities - Configure OTM modules covering order management, shipment planning, rates, and automation rules - Set up user roles, screen layouts, and domain configurations in line with established standards - Perform unit testing and provide support during SIT and UAT phases by resolving configuration-related issues - Maintain thorough documentation, audit trails, and task updates using tools such as JIRA and Monday.com - Collaborate with Configuration Leads, Solution teams, and subcontractors to address and resolve cross-functional dependencies - Contribute to continuous process improvement initiatives and stay updated on OTM platform capabilities Required Qualifications - Minimum 6 years of hands-on experience in OTM configuration - Strong understanding of OTM data structures and end-to-end process flows - Prior experience working in configuration-driven project environments is preferred - Good analytical capabilities with SQL knowledge being an added advantage - Detail-oriented approach with a strong commitment to documentation discipline - Excellent communication and problem-solving skills Why Join Us At Kuehne+Nagel, you will be part of a globally recognised logistics leader with operations in over 100 countries, offering world-class learning and development opportunities, meaningful work, and a culture that values both innovation and people.

- 6+ years of hands-on OTM configuration experience - Strong knowledge of OTM data structures and process flows - Experience in configuration-driven project environments - Proficiency with JIRA and Monday.com or similar project tools - SQL knowledge is a plus - Strong analytical and documentation skills - Excellent communication and problem-solving abilities

- Global exposure across 100+ countries - People-centric and inclusive work culture - World-class learning and career development programs - Innovation-driven and sustainability-focused work environment - Performance-based rewards and recognition - Hybrid working model - Stable employment with a globally trusted brand