Hindi Voice Process Executive

Role Overview Sutherland is urgently hiring freshers for the Hindi Voice Support process at its Chennai facility. This is a full-time permanent opportunity best suited for candidates who are fluent in Hindi and English and are enthusiastic about building a career in customer service. Immediate joiners preferred, with an expected joining date of 1st July. Key Responsibilities - Handle inbound customer calls in Hindi and provide accurate, timely information - Resolve customer queries, complaints, and issues with professionalism and efficiency - Coordinate with team members to consistently meet and exceed service targets - Maintain up-to-date knowledge of company products, services, and policies - Manage high-pressure or difficult calls with patience and composure Required Qualifications - High school pass or any graduate qualification accepted - Proficiency in Hindi with strong verbal communication skills in English - Good active listening and problem-solving abilities - Ability to handle stress and multitask effectively in a fast-paced environment - Freshers are welcome to apply Why Join Us Sutherland is a globally recognized BPO leader offering a structured selection process, a supportive work environment, and a clear growth path in the customer support domain. This role is an excellent launchpad for freshers looking to enter the BPO industry with a reputed organization.

- Fluency in Hindi (spoken) with good English communication skills - Any graduate or high school pass-out - Strong customer service orientation - Effective call handling and active listening skills - Problem-solving and time management abilities - Ability to join immediately or by 1st July

- Full-time permanent employment - Structured career growth in the BPO sector - Work with a globally recognized organization - Supportive team environment