Banking Operations Senior Analyst

Role Overview Accenture is seeking an experienced Banking Operations Senior Analyst to join its Intelligent Operations team in Chennai. In this role, you will help transform banking operations for global clients by building agile, resilient, and compliance-driven operating models. You will work on core retail banking functions including account management, transaction processing, and regulatory adherence, contributing directly to client satisfaction and financial stability. Key Responsibilities - Perform account maintenance services including account opening, KYC processing, and account closure - Handle deceased customer processing and US legal order processing with accuracy and compliance - Process and facilitate domestic and international payment transactions including SWIFT and EFT - Analyse and resolve increasingly complex banking operations problems with minimal supervision - Collaborate with peers and interact with clients and Accenture management as needed - Manage individual workloads and oversee small team efforts where required - Ensure all operations comply with regulatory requirements and internal security standards Required Qualifications - Any graduation degree from a recognised university - 5 to 8 years of hands-on experience in core banking operations or retail banking account operations - Strong analytical and problem-solving skills with the ability to handle complex scenarios - Demonstrated ability to work under pressure and adapt quickly to changing environments - Experience managing client relationships and communicating effectively with stakeholders - Willingness to work in rotational shifts as required by business needs Why Join Us Accenture is a globally recognised professional services leader with over 784,000 professionals serving clients across 120 countries, offering you unmatched career growth opportunities in a dynamic, technology-driven environment. Be part of a team that blends human ingenuity with cutting-edge digital and cloud capabilities to drive meaningful impact for leading banking institutions worldwide.

- 5 to 8 years of experience in core banking or retail banking operations - Strong knowledge of account opening, KYC, and account maintenance processes - Familiarity with payment systems such as SWIFT and EFT - Experience in deceased customer processing and US legal order handling - Strong analytical and problem-solving abilities - Ability to perform under pressure and adapt quickly - Effective communication and client relationship management skills - Any graduation degree - Willingness to work in rotational shifts

- Opportunity to work with a globally recognised professional services firm - Exposure to international banking clients across 120 countries - Access to Accenture's Advanced Technology and Intelligent Operations network - Career growth within a team of 784,000 professionals worldwide - Dynamic and collaborative work environment