Banking Operations New Associate

Role Overview Accenture is hiring a Banking Operations New Associate to join its Intelligent Operations team in Chennai. This entry-level role is ideal for fresh graduates looking to build a career in retail banking card operations and core banking processes. You will be part of a team that helps global banking clients improve operational efficiency, stay compliant with regulations, and deliver seamless customer experiences. Key Responsibilities - Review and process card chargeback and dispute claims as per Regulation E guidelines - Support core banking operations including account management, KYC, transaction processing, deposits, and withdrawals - Handle retail banking card operations and assist in facilitating payment transactions such as SWIFT and EFT - Follow detailed instructions and standard operating procedures to resolve routine operational issues - Coordinate within the team and report to direct supervisors for task completion and decision-making - Ensure accuracy, compliance, and data integrity across all assigned banking processes Required Qualifications - Any graduation degree from a recognised university - 0 to 1 year of experience in banking or financial services operations - Basic understanding of banking concepts such as payments, account management, and KYC - Good attention to detail and ability to follow process guidelines consistently - Willingness to work in rotational shifts as required by business needs - Strong communication and coordination skills for effective team interaction Why Join Us Accenture is a Fortune 500 global professional services leader with over 784,000 employees serving clients across 120 countries, offering unmatched exposure to cutting-edge banking technology and operations. Joining Accenture means access to world-class training, career growth opportunities, and the chance to work on transformative projects for leading global banking institutions.

- Any graduation degree from a recognised university - 0 to 1 year of experience in banking operations or a related field - Knowledge of core banking functions including KYC, account management, and payment processing - Familiarity with retail banking card operations and chargeback or dispute resolution processes - Understanding of payment systems such as SWIFT and EFT is an advantage - Ability to follow detailed process guidelines and standard operating procedures - Good communication skills and ability to work as part of a team - Willingness to work in rotational shifts

- Opportunity to work with a global Fortune 500 company - Exposure to international banking clients and operations - Structured on-the-job training and learning programs - Career growth and internal mobility opportunities - Collaborative and inclusive work environment