Banking Operations New Associate

Role Overview Accenture is hiring a Banking Operations New Associate to join its Intelligent Operations team in Chennai. This entry-level, full-time role is ideal for fresh graduates looking to build a career in retail banking and card operations. You will be part of a global professional services organization serving clients across more than 120 countries with expertise in digital, cloud, and security solutions. Key Responsibilities - Review and process dispute claims to determine the authenticity of card chargeback requests in accordance with Regulation E - Support core banking operations including customer account management, account opening, KYC verification, and transaction processing - Handle deposits, withdrawals, and payment facilitation through channels such as SWIFT and EFT - Resolve routine operational problems by following established guidelines and escalating to supervisors when required - Work closely within your team under direct supervision to ensure smooth and compliant banking service delivery - Maintain accurate records and uphold regulatory compliance and security standards in all assigned tasks Required Qualifications - Any graduation degree from a recognized university - 0 to 1 year of experience in banking operations or a related field - Basic understanding of retail banking processes, card operations, or payment systems is an advantage - Strong attention to detail and ability to follow structured instructions accurately - Good communication skills and a team-oriented mindset - Willingness to work in rotational shifts as required by the business Why Join Us Accenture offers a dynamic, inclusive work environment where fresh talent is empowered to grow through structured training and real-world banking experience. Joining this team means becoming part of a global workforce of over 784,000 professionals committed to delivering technology-driven impact for clients worldwide.

- Any graduation degree from a recognized university - 0 to 1 year of experience; freshers are welcome to apply - Knowledge of core banking operations, retail banking, or card operations is a plus - Familiarity with payment systems such as SWIFT or EFT is advantageous - Ability to follow detailed instructions and work within defined operational guidelines - Strong problem-solving skills for routine banking queries - Willingness to work in rotational shifts - Good communication and interpersonal skills

- Opportunity to work with a globally recognized professional services firm - Structured on-the-job training and career development support - Exposure to international banking operations and clients - Inclusive and collaborative work culture - Access to Accenture's global network of Advanced Technology and Intelligent Operations centers