Assistant Manager - BFS Direct

Role Overview Bajaj Finance Limited is looking for a motivated Assistant Manager to join their Collections team at the Chennai Anna Salai branch. This is a full-time, entry-level opportunity ideal for candidates with six months to three years of experience in collections or financial services. The role plays a vital part in managing delinquent portfolios and ensuring healthy recovery outcomes across assigned products. Key Responsibilities - Manage delinquent accounts effectively to drive business profitability and improve collection efficiencies across all assigned products - Maintain adequate follow-up intensity on all overdue accounts and ensure timely resolution within monthly PI targets - Review the location-level portfolio regularly to identify early stress signals and potential risk accounts - Document all collection activities thoroughly through proper Collection Trail entries - Ensure full compliance with collections processes and risk governance mandates at the branch level - Coordinate with legal and law enforcement agencies for expedited recovery actions - Provide actionable feedback on the performance of implemented collections strategies - Optimise resource utilisation by tracking visit counts, contact rates, PTP conversion ratios, and settlement processes in line with approved guidelines - Ensure zero delays in cash turnaround time and timely MIS reporting Required Qualifications - Graduate degree in any discipline - Good verbal and written communication skills in English - Proficiency in Microsoft Office tools including Excel and Word - Six months to three years of relevant experience in collections, recovery, or financial services Why Join Us Bajaj Finance Limited is one of India's most trusted non-banking financial companies, offering a structured career path and a performance-driven environment. This role gives you direct exposure to portfolio management and financial risk governance at a leading NBFC.

- Graduate in any discipline - 6 months to 3 years of experience in collections or financial services - Good verbal and written communication skills - Proficiency in Microsoft Office (Excel, Word) - Knowledge of collections processes and delinquency management - Ability to liaise with legal and law enforcement agencies - Strong analytical and reporting skills