AR Caller Voice Process US Healthcare

Role Overview HCLTech is hiring experienced AR Callers for its US Healthcare Voice Process at its Navalur, Chennai facility. This is an excellent opportunity for professionals with a strong background in Revenue Cycle Management and Medical Billing to join one of India's leading technology and BPO organizations. Immediate joiners are preferred for this full-time night shift role. Key Responsibilities - Review and analyze denied insurance claims to identify root causes and recurring trends - Develop and implement strategies to reduce claim denials and improve overall reimbursement rates - Collaborate with insurance companies, healthcare providers, and internal teams to resolve denied claims efficiently - Prepare and submit well-documented appeals for denied claims, ensuring all supporting documentation is included - Monitor and track the status of submitted appeals, following up proactively as required - Maintain accurate and up-to-date records of all denial management activities and outcomes - Generate regular reports covering denial trends, appeal success rates, and other performance metrics for management review - Stay current with US healthcare industry regulations and payer policies to ensure ongoing compliance Required Qualifications - 1 to 4 years of experience in AR Calling within the US Healthcare domain - Strong working knowledge of Revenue Cycle Management and Medical Billing processes - Hands-on experience in denial handling and claims follow-up - Excellent verbal and written communication skills in English - Ability to work night shifts aligned with US business hours - Must be an immediate joiner with all mandatory documents ready - Updated resume, EPFO service history, and complete set of offer letters and relieving letters from all previous employers are mandatory for the interview Why Join Us HCLTech offers a dynamic work environment with global exposure in the US Healthcare domain, making it an ideal platform for RCM professionals looking to grow their careers. Join a team that values compliance, accuracy, and continuous improvement in healthcare revenue operations.

- 1 to 4 years of experience in AR Calling in US Healthcare - Proficiency in Revenue Cycle Management and Medical Billing - Experience in denial handling and claims resolution - Excellent verbal and written communication skills - Knowledge of US payer policies and healthcare regulations - Immediate joiner preferred - Must carry updated resume, EPFO service history, and all offer and relieving letters

- Opportunity to work with a globally recognized IT and BPO leader - Exposure to US Healthcare Revenue Cycle Management processes - Full-time permanent employment - Structured career growth within HCLTech