Voice Process Executive - International BPO

Role Overview Sutherland is actively hiring Voice Process Executives for its International BPO operations in Chennai. This is a full-time, permanent opportunity open to freshers and candidates with up to 6 months of experience who possess strong spoken English skills. With 200 open positions and immediate joining requirements, this is an excellent entry point into the international customer support industry. Key Responsibilities - Handle inbound and outbound calls for international customers across US and UK processes - Deliver high-quality customer support and technical support in a voice-based environment - Resolve customer queries efficiently while maintaining a positive customer experience - Adhere to defined quality standards and process guidelines during every interaction - Collaborate with team leads and panel members to meet daily performance targets Required Qualifications - Any graduate or candidate currently awaiting results is eligible to apply - Excellent verbal communication skills in English with clarity and fluency - Freshers are welcome; candidates with up to 6 months of BPO experience are also eligible - Must be an immediate joiner, available to start by January - Willingness to work in rotational shifts, predominantly night shifts, on a 5-day work week - Must carry 2 copies of resume and a valid government-issued photo ID to the walk-in Why Join Us Sutherland is a globally recognised BPM leader offering a structured career path, two-way cab facility within a 25 km radius, and a competitive salary between 2 LPA and 2.75 LPA based on your experience. Join a team of thousands and grow your career in international voice operations from day one.

- Excellent verbal communication skills in English - Freshers or up to 6 months of BPO work experience - Any graduate qualification - Immediate joining ability (by January) - Willingness to work rotational and predominantly night shifts - Fluency in English for US or UK voice processes - Basic understanding of customer support or technical support concepts

- CTC between 2 LPA and 2.75 LPA based on experience - Two-way cab facility available up to 25 km from office - 5-day work week - Full-time and permanent employment - Structured selection process with HR and panel interviews - Opportunity to work on international US and UK voice processes