Telugu Voice Process Executive

Role Overview We are hiring Telugu speaking voice process executives to join our customer support team at Hexaware Technologies. This is an excellent opportunity for freshers or candidates with experience in inbound or outbound call handling to develop their career in a professional BPO environment. You will be responsible for handling customer inquiries, resolving complaints, and delivering exceptional service across voice channels. Key Responsibilities - Handle inbound and outbound customer calls with professionalism and courtesy - Resolve customer inquiries and complaints efficiently and promptly - Maintain clear communication both in written and spoken format - Document customer interactions and maintain accurate records - Meet quality standards and performance metrics consistently Required Qualifications - Fluency in Telugu and English with strong grammar and pronunciation - Any graduate or current final year student - Minimum typing speed of 25 WPM with 90 percent accuracy - Excellent communication and interpersonal skills - Ability to work in rotational shifts with 2 days off Why Join Us Hexaware Technologies is a leading global IT services and BPO company offering excellent career growth opportunities. Join our dynamic team and develop your skills in a professional environment with structured training and development programs.

- Fluent in Telugu and English - Strong grammar, sentence construction and pronunciation - Minimum 25 WPM typing speed with 90% accuracy - Excellent communication skills both verbal and written - Experience in inbound or outbound voice process preferred - Immediate joiner - Any graduate or final year student - Comfortable with 5 days work and 2 rotational days off - Can handle customer inquiries and complaints professionally

- Permanent full-time employment - Structured training and development - Performance-based incentives - Professional work environment - Career growth opportunities in BPO industry