Teller - Retail Banking

Role Overview IDFC FIRST Bank is hiring a Teller for its Retail Banking operations. This is a full-time opportunity for candidates who are passionate about delivering outstanding customer experiences and handling branch-level banking transactions with accuracy and professionalism. The selected candidate will serve as the primary point of contact for walk-in customers and play a key role in the smooth daily functioning of the branch. Key Responsibilities - Greet customers warmly and assist them in a courteous and professional manner - Process cash transactions including deposits, withdrawals, and payments accurately - Maintain and balance the cash drawer with proper record-keeping at all times - Cross-sell and promote banking products and services to walk-in customers - Handle customer queries and resolve complaints in a timely and effective manner - Ensure strict adherence to all bank policies, compliance guidelines, and security protocols - Support branch team members in achieving service targets and operational goals - Assist with branch operations during high-footfall and peak business hours Required Qualifications - Graduate in any discipline from a recognised university - 0 to 4 years of experience in customer service, cash handling, or a related role - Prior exposure to banking or financial services is an added advantage - Strong verbal communication and interpersonal skills - High attention to detail and accuracy in transaction processing - Basic proficiency in computer applications and banking software - Ability to perform well in a fast-paced and customer-facing environment - Willingness to undergo background verification and credit checks Why Join Us IDFC FIRST Bank is one of India's fastest-growing private sector banks with a strong focus on customer-first banking and employee development. This role offers a great platform for freshers and early-career professionals to build a rewarding career in retail banking.

- Graduate in any discipline - 0 to 4 years of experience in customer service or cash handling - Prior banking or financial services experience preferred - Excellent communication and interpersonal skills - Strong customer service orientation - Basic computer proficiency - High accuracy and attention to detail - Willingness to undergo background and credit checks