Teller - Retail Banking

Role Overview IDFC FIRST Bank is hiring a Teller for its Retail Banking division. This is a full-time opportunity for candidates who are passionate about delivering excellent customer service and handling banking operations at the branch level. As a Teller, you will serve as the primary point of contact for customers, ensuring smooth daily transactions while representing the bank with professionalism. Key Responsibilities - Greet customers courteously and assist them with their banking needs in a professional manner - Process daily banking transactions including deposits, withdrawals, and payments with speed and accuracy - Maintain and reconcile cash drawers and ensure precise record-keeping for all transactions - Promote and cross-sell the bank's products and services to walk-in customers - Address customer queries and handle complaints in a prompt and effective manner - Ensure strict adherence to bank policies, procedures, and security protocols - Collaborate with branch team members to achieve branch targets and maintain service standards - Support branch operations during high-traffic or peak hours Required Qualifications - Graduate in any discipline from a recognised university - 0 to 4 years of experience in customer service or cash handling roles - Prior exposure to banking or financial services is an added advantage - Excellent verbal and written communication skills - Strong interpersonal and customer-facing abilities - Basic proficiency in computer applications and data entry - High attention to detail and accuracy in transactional work - Willingness to undergo background verification and credit checks Why Join Us IDFC FIRST Bank offers a dynamic and inclusive work environment where you can build a rewarding career in the banking sector. Join a growing team that values integrity, customer focus, and professional development.

- Graduate degree in any discipline - 0 to 4 years of experience in customer service or cash handling - Prior banking or financial services experience preferred - Strong communication and interpersonal skills - Customer service orientation with a professional attitude - Basic computer and data entry proficiency - High level of accuracy and attention to detail - Willingness to undergo background and credit verification