Teller - Retail Banking

Role Overview IDFC FIRST Bank is hiring a Teller to be part of its Retail Banking team. This is a full-time opportunity for candidates who are passionate about delivering excellent customer experiences and managing branch-level banking operations with precision and professionalism. As a Teller, you will serve as the primary face of the bank, handling daily transactions and building lasting relationships with customers. Key Responsibilities - Greet customers warmly and assist them in a courteous and professional manner at the branch counter - Process a variety of banking transactions including deposits, withdrawals, and payments with speed and accuracy - Maintain and balance cash drawers at the end of each shift with proper record-keeping - Actively promote and cross-sell bank products and services to walk-in customers - Address customer queries, resolve complaints, and escalate issues when necessary - Ensure full compliance with all bank policies, internal procedures, and security guidelines - Collaborate with branch colleagues to meet service targets and operational goals - Provide support during high-footfall periods to maintain smooth branch functioning Required Qualifications - Graduate in any discipline from a recognised university - 0 to 4 years of experience in customer service or cash handling roles - Prior exposure to banking or financial services is an added advantage - Strong communication and interpersonal skills with a customer-first attitude - Basic computer proficiency and familiarity with banking software - High level of accuracy, attention to detail, and ability to work under pressure - Willingness to undergo background verification and credit checks as required Why Join Us IDFC FIRST Bank is one of India's fastest-growing private sector banks with a strong focus on customer-centric banking and employee development. Joining the Retail Banking team offers a stable career path with opportunities for growth in a dynamic and supportive work environment.

- Graduate in any discipline - 0 to 4 years of experience in customer service or cash handling - Prior banking or financial services experience preferred - Excellent communication and interpersonal skills - Strong customer service orientation - Basic proficiency in computer applications - High accuracy and attention to detail - Ability to work in a fast-paced environment - Willingness to undergo background and credit checks

- Career growth opportunities within a leading private sector bank - Exposure to retail banking operations - Collaborative and professional work environment