Supervisor, Accounts Receivable

Role Overview Ventra Health is a leading business solutions provider specialising in Revenue Cycle Management for facility-based physicians across anesthesia, emergency medicine, hospital medicine, pathology, and radiology. We are looking for a skilled and experienced Healthcare RCM Supervisor for Accounts Receivable to lead our AR team at our Guindy, Tamil Nadu office. This is an excellent opportunity to join a performance-driven organisation that rewards great work and values continuous professional growth. Key Responsibilities - Lead, mentor, and manage a team of accounts receivable specialists to ensure high productivity, accuracy, and consistent performance - Design and implement strategies to optimise the AR process, reduce account aging, and improve overall cash flow for the organisation - Track and monitor key performance indicators including AR days, denial rates, and cash collection ratios, taking prompt corrective action when targets are not met - Oversee billing and claims submission functions to ensure timely, accurate claims processing and quick resolution of any errors or discrepancies - Manage payment posting activities by reconciling received payments against billed charges and investigating any variances - Lead denial management efforts by analysing denial trends, executing corrective strategies, and filing appeals to maximise revenue recovery - Collaborate closely with coding, billing, and compliance teams to maintain alignment across revenue cycle workflows - Stay current with changes in healthcare regulations, payer policies, and industry best practices and implement necessary updates to ensure compliance - Conduct regular team meetings and performance reviews, offering constructive feedback, recognition, and growth opportunities - Serve as the primary escalation point for complex AR issues raised by internal stakeholders, external partners, or patients - Maintain accurate records of AR activities and generate performance reports to measure progress against goals Required Qualifications - Bachelor's degree in a related field such as Finance, Accounting, Healthcare Administration, or Business - Minimum of 6 years of experience in healthcare revenue cycle management with a specific focus on accounts receivable - Prior leadership or supervisory experience, preferably within a healthcare or RCM environment - In-depth knowledge of medical billing processes, reimbursement methodologies, and healthcare regulatory requirements - Strong understanding of payer policies and claims adjudication processes - Excellent communication, interpersonal, and team leadership skills - Strong analytical and problem-solving capabilities with a results-oriented mindset - Proficiency in RCM software platforms and healthcare billing systems - CPC or CRCR certification is an added advantage Why Join Us At Ventra Health, we believe great work deserves great rewards, and this role is eligible for our performance-based incentive plan along with a competitive compensation package. You will be part of a collaborative, inclusive workplace that invests in your professional development and gives you the opportunity to make a meaningful impact in healthcare revenue management.

- Minimum 6 years of experience in healthcare RCM with AR focus - Bachelor's degree in Finance, Accounting, or a related field - Prior supervisory or team leadership experience in healthcare - Strong knowledge of medical billing and claims adjudication - Familiarity with payer policies and reimbursement methodologies - Proficiency in RCM software and billing systems - Excellent communication and interpersonal skills - Strong analytical and problem-solving skills - CPC or CRCR certification preferred

- Performance-based incentive plan - Discretionary bonus as per company policy - Employee referral bonus program - Inclusive and diverse workplace culture - Continuous learning and professional development opportunities