Product Specialist - Trackwise and Generative AI

Role Overview Cognizant is looking for an experienced Product Specialist to join its growing team in Chennai. This role is ideal for a technology professional with hands-on expertise in TW-Basic Config, Generative AI, and Trackwise On-prem solutions, who thrives in a collaborative hybrid work environment. You will play a key role in enhancing product functionality, driving innovation, and ensuring seamless integration of COTS Products within the Life Sciences Manufacturing and Supply Chain domain. Key Responsibilities - Collaborate with cross-functional teams to develop, configure, and enhance product features in alignment with business goals - Use TW-Basic Config expertise to customize product solutions that meet specific client and business requirements - Apply Generative AI knowledge to build innovative capabilities that improve product performance and user experience - Deploy and maintain Trackwise On-prem systems to ensure high availability, reliability, and optimal performance - Perform end-to-end testing and validation of product configurations to meet quality and compliance standards - Deliver technical support and timely troubleshooting for product-related issues to ensure strong customer satisfaction - Create and maintain comprehensive documentation covering product configurations, workflows, and processes - Engage with internal and external stakeholders to collect feedback and identify areas of product improvement - Track industry trends and technological advancements to keep products competitive and future-ready - Participate in product demos and training sessions to educate clients and internal teams on product capabilities - Ensure smooth integration of COTS Products within the LS Mfg and SC domain to streamline supply chain operations Required Qualifications - 4 to 7 years of relevant experience in product configuration and technical support roles - Strong technical proficiency in TW-Basic Config, Generative AI, and Trackwise On-prem platforms - Demonstrated experience working with COTS Products in the Life Sciences Manufacturing and Supply Chain domain - Certified Trackwise Professional certification is required - Excellent problem-solving skills with a keen eye for detail and quality - Strong written and verbal communication skills for effective cross-team collaboration - Ability to manage multiple priorities independently and deliver results within deadlines - Proactive learning mindset with an ability to stay current with evolving industry technologies Why Join Us Cognizant offers a dynamic and innovation-driven work culture where you can grow your expertise in cutting-edge technologies while making a meaningful impact across the life sciences industry. This hybrid role provides the flexibility to balance focused remote work with engaging on-site collaboration.

- TW-Basic Config expertise - Generative AI knowledge - Trackwise On-prem implementation and maintenance - COTS Products configuration in LS Mfg and SC domain - Certified Trackwise Professional certification - Technical documentation skills - Strong problem-solving and analytical abilities - Cross-functional team collaboration - 4 to 7 years of relevant experience