International Voice Process - Technical Support and Customer Support Engineer

Role Overview Movate Technologies (formerly CSS Corp) is hiring for International Voice Process roles at its Ambattur - Ambit IT Park facility in Chennai. We are looking for motivated individuals to join our Technical Support and Customer Support teams on a full-time, night shift basis. Immediate joiners and candidates with short notice periods are preferred. Key Responsibilities - Handle inbound technical support calls and respond promptly and professionally to customer queries - Provide first-call resolution with a focus on customer satisfaction and success - Guide customers through system installation, usage, and troubleshooting steps - Make outbound calls to existing customers to proactively resolve pending issues - Build strong, trust-based relationships with customers by understanding and addressing their needs - Leverage prior call centre experience to deliver consistent and high-quality support Required Qualifications - Minimum 6 months of experience in a technical voice or call centre process - Educational qualification of 12th Pass or any Bachelor's Degree - Strong communication skills in English for international voice interaction - Willingness to work night shifts - Immediate joiner or maximum 30-day notice period preferred - Retail experience is an added advantage for the Customer Support role Why Join Us Movate Technologies offers a supportive work environment with doorstep cab pick-up and drop facility, Provident Fund, and Medical Insurance. Be part of a globally recognised technology and services company that values employee growth and customer excellence.

- Minimum 6 months experience in technical voice or call centre process - 12th Pass or any Bachelor's Degree - Strong English communication skills for international voice process - Basic technical troubleshooting knowledge - Customer-first attitude with problem-solving ability - Immediate joiner or up to 30-day notice period - Retail experience is a bonus for Customer Support applicants

- Doorstep cab pick-up and drop facility - Provident Fund (PF) - Medical Insurance