Health Operations Associate - Pharmacy Benefits Management

Role Overview Accenture is looking for a Health Operations Associate to join its growing healthcare division in Navi Mumbai. In this role, you will be a key contributor to embedding digital transformation across end-to-end healthcare operations, driving superior outcomes and enabling streamlined processes for the evolving healthcare market. You will work closely with a focused team to support pharmacy benefits management functions for leading healthcare payers and third-party administrators. Key Responsibilities - Provide day-to-day operations support to ensure smooth and efficient pharmacy benefits management processes - Troubleshoot routine operational issues by referring to established guidelines and precedents - Support the management of prescription drug programs including formulary maintenance, pharmacy contracting, and claims processing workflows - Collaborate within your team and with your direct supervisor to complete assigned tasks with detailed-to-moderate instruction - Maintain accurate records and uphold consistent business processes to minimise disruptions and enhance productivity - Work in rotational night shifts from the office as required Required Qualifications - Bachelor of Pharmacy (B.Pharm) degree from a recognised institution - 1 to 3 years of experience in pharmacy benefits management, healthcare operations, or a related field - Strong communication skills with the ability to interact effectively within a team environment - Good problem-solving ability and keen attention to detail - Willingness and availability to work rotational night shifts from office - Understanding of third-party administrator processes, prescription drug claims, and healthcare payer operations is an advantage Why Join Us At Accenture, you will be part of a globally recognised organisation that is at the forefront of healthcare digital transformation, giving you the opportunity to grow your skills in a dynamic and future-ready environment. This is an excellent opportunity for pharmacy graduates looking to build a meaningful career at the intersection of healthcare and technology.

- Bachelor of Pharmacy (B.Pharm) degree - 1 to 3 years of experience in healthcare operations or pharmacy benefits management - Strong verbal and written communication skills - Problem-solving ability and attention to detail - Willingness to work rotational night shifts from office - Knowledge of prescription drug claims and pharmacy benefit programs - Familiarity with formulary management and pharmacy contracting processes

- Permanent full-time employment with Accenture - Exposure to global healthcare and digital transformation projects - Structured on-the-job training and detailed task guidance - Career growth opportunities within a globally recognised organisation