Executive and Senior Executive International Voice Process

Role Overview Hexaware Technologies is seeking talented Hindi and English speaking professionals to handle international voice process operations. This role offers an excellent opportunity to work with a global customer base through inbound and outbound call handling in a professional IT services environment. Key Responsibilities - Handle inbound and outbound international voice calls with professional communication standards - Maintain clear and effective communication with customers across different time zones - Follow quality standards and company protocols during all customer interactions - Work on rotational shifts including weekend work as per operational requirements - Ensure accurate documentation and record-keeping of all customer interactions Required Qualifications - Fluency in both Hindi and English with strong grammar and pronunciation - Any graduate degree or equivalent qualification - Excellent verbal and written communication skills - Ability to handle customer interactions with professionalism and clarity - Willingness to work on rotational shifts and flexible timings Why Join Us Join Hexaware Technologies, a leading IT services company, and develop your career in a dynamic customer support environment. Enjoy competitive compensation, professional growth opportunities, and the chance to work with international clients while building strong communication skills.

- Fluent in Hindi and English with excellent grammar - Strong pronunciation and clear communication abilities - Experience or fresher in inbound and outbound voice process - Any graduate qualification - Ability to work on rotational shifts - Immediate joiner availability - Comfortable with 5 day work week with 2 rotating days off - Clear verbal and written communication skills

- Competitive salary package - Professional work environment - Career development opportunities - Rotational shift allowances - Full-time permanent employment - Background verification support