Associate Production Engineer - WRB Technology

Role Overview Standard Chartered India is looking for an Associate Production Engineer to join its WRB Technology team in Chennai. This mid-senior role is responsible for ensuring the stability, reliability, and continuous improvement of production services across one or more technical platforms. You will work in a 24x7 rotational support model, applying SRE best practices, AI-driven tooling, and automation to deliver exceptional service quality. Key Responsibilities - Manage end-to-end resolution of high-priority and medium-to-high severity incidents within defined SLAs, ensuring root cause analysis and follow-up action closure - Drive monitoring and observability goals by building comprehensive alerting, logging, and proactive detection capabilities for critical production services - Automate operational tasks including deployments, infrastructure scaling, and monitoring to reduce manual effort and operational risk - Apply SRE practices including post-incident reviews, performance optimisation, and design of robust deployment pipelines such as blue-green and canary release strategies - Review and implement production changes, releases, and rollouts with minimal disruption, ensuring fallback plans, implementation steps, and validation checks are in place - Leverage AI-driven tools for log analysis, anomaly detection, alert correlation, and capacity forecasting to proactively resolve production issues - Collaborate with engineering and platform teams to integrate AI and ML capabilities into monitoring, incident management, and self-healing workflows - Participate in cross-training and structured knowledge transfer activities within and across support and engineering teams - Contribute to monthly dashboard reporting on incident trends, service improvement initiatives, and RCA action items Required Qualifications - Minimum 7 years of experience in application production support and site reliability engineering - Mandatory hands-on experience with Java, J2EE, Spring MVC, Spring Boot, and Hibernate - Proficiency in at least one relational database such as DB2, Oracle, or PostgreSQL - Strong working knowledge of Linux operating systems - Mandatory experience with Kubernetes and AWS cloud infrastructure - Working knowledge of Tomcat or JBoss application servers - Proficient user experience with Elasticsearch and Grafana - Familiarity with AI tools such as GitHub Copilot - Any graduation in computer science or an equivalent technical field - Willingness to work in rotational shifts including night shifts as part of a 24x7 support model Why Join Us Standard Chartered is a global bank with over 170 years of history, known for championing inclusion, innovation, and purposeful work. Joining this team means access to competitive pay, flexible working options, continuous learning opportunities, and a culture that genuinely values diverse talent.

- 7+ years in application production support and SRE roles - Java, J2EE, Spring MVC, Spring Boot, and Hibernate (mandatory) - DB2, Oracle, or PostgreSQL database experience - Linux proficiency (mandatory) - Kubernetes and AWS hands-on experience (mandatory) - Tomcat or JBoss application server knowledge - Elasticsearch and Grafana proficiency - GitHub Copilot or similar AI tooling familiarity - Experience with incident management, root cause analysis, and SLA-driven support - Willingness to work 24x7 rotational shifts including nights - Degree in computer science or equivalent field

- Competitive salary aligned with Fair Pay Charter - Core bank funding for retirement savings, medical insurance, and life insurance - Annual leave plus 20 weeks parental or maternity leave - Sabbatical leave of up to 12 months - 3 days paid volunteering leave - Minimum 30 combined annual and public holiday days - Flexible working options combining home and office - Access to Unmind digital wellbeing platform and global Employee Assistance Programme - Continuous learning culture with reskilling, upskilling, and physical and virtual learning access - Inclusive and values-driven work environment