Assistant Manager - Fraud and Claims Analytics

Role Overview Bank of America is hiring an Assistant Manager for its Global Business Services division, specifically within the Fraud and Claims Shared Services Analytics team based in Chennai. This is a full-time opportunity for professionals with a strong background in data analytics, project management, and fraud or risk domains. The role involves end-to-end data analysis to track fraud performance metrics at both enterprise and granular segment levels. Key Responsibilities - Oversee execution of project tasks by tracking deliverables, building project plans, and measuring progress against key performance indicators - Lead documentation efforts for project requirements and remediation activities based on identified gaps and performance controls - Plan and organise projects using technology platforms, change management tools, and risk and issue management frameworks - Navigate across multiple Lines of Business including Technology and Risk teams to drive efficient decision-making and resolution - Support the adoption and sustainment of change initiatives while assessing associated adoption risks - Develop, maintain, and report on an integrated delivery plan, including risk identification, mitigation planning, and stakeholder escalation Required Qualifications - Advanced degree in Statistics, Mathematics, Applied Sciences, or Engineering from a reputed institution - 2 to 5 years of relevant experience with SAS, SQL, MS Office, and project management - Intermediate to advanced proficiency in SAS and SQL for large-scale data analysis - Experience with reporting and automation tools and the ability to manage and consolidate large datasets with accuracy - Strong communication skills with the ability to present data insights and discuss anomalies with cross-functional teams - Understanding of business domains such as Fraud, Compliance, or Risk is preferred - Familiarity with Hadoop (Hive, Impala), Python, Spark, PySpark, or R is an added advantage Why Join Us Bank of America is a globally recognised institution committed to responsible growth, inclusive culture, and employee wellbeing, offering you a platform to build a meaningful and rewarding career. With opportunities to learn, grow, and make a real impact, this role positions you at the heart of enterprise-level fraud analytics within a world-class financial services organisation.

- Intermediate to advanced knowledge of SAS and SQL - 2 to 5 years of experience in data analytics or project management - Proficiency in MS Office including advanced Excel for data aggregation - Experience in reporting and automation tools - Strong attention to detail and ability to manage large volumes of data - Ability to create trend reports and communicate findings to cross-functional teams - Advanced degree in Statistics, Mathematics, Engineering, or Applied Sciences - Experience in Hadoop (Hive, Impala) is a strong advantage - Knowledge of Python, Spark, PySpark, or R is preferred - U.S. financial services experience is a plus - Understanding of Fraud, Compliance, or Risk domains preferred

- Competitive and flexible benefits package - Physical, emotional, and financial wellness support - Inclusive and collaborative workplace culture - Career growth and learning opportunities within a global organisation - In-office culture with appropriate flexibility based on role responsibilities