AR Caller - US Healthcare Medical Billing Process Trainee

Role Overview Prochant is hiring freshers as Process Trainees for its US Healthcare Medical Billing team at Technopark, Thiruvananthapuram. This is an excellent opportunity for recent graduates looking to build a long-term career in international voice processes and medical billing. The role involves handling AR (Accounts Receivable) calls on behalf of US healthcare providers during the night shift. Key Responsibilities - Contact US insurance companies on behalf of healthcare providers to follow up on pending and outstanding claims - Handle end-to-end billing support for US healthcare providers through voice and non-voice interactions - Track and follow up on the status of submitted insurance claims to ensure timely resolution - Collect and record payment information for claims that have already been processed - Review and analyze denied or rejected claims to identify reasons and escalate as needed - Maintain high quality standards in all deliverables and adhere to process guidelines Required Qualifications - Any undergraduate graduate who passed out between 2023 and 2026 - Strong verbal communication skills in English with a clear and professional speaking style - Good analytical and logical reasoning abilities - Willingness to work the night shift from 6:30 PM to 3:30 AM with fixed weekends off - Immediate joiners only, no notice period accepted Why Join Us Prochant offers best-in-industry salary, quarterly rewards, a certification program with compensation, two-way cab facility for female employees, and dinner for all night shift staff, making it an ideal launchpad for a rewarding career in US healthcare billing.

- Any UG graduate from the 2023-2026 batch - Excellent verbal communication and English speaking skills - Strong analytical and logical approach to problem solving - Basic understanding of or willingness to learn US healthcare and insurance processes - Ability to work night shift (6:30 PM to 3:30 AM) - Immediate availability to join with no notice period

- Best-in-industry salary with periodic appraisals - Quarterly Rewards and Recognition program - Certification program with additional compensation - Two-way cab facility for all female employees - Dinner facility provided for all night shift employees - Strong career growth platform in the medical billing domain