Airport Customer Service Agent and Ground Staff

Role Overview Millennium Global Service is a prominent aviation company operating at Chennai Airport, currently seeking enthusiastic and customer-focused individuals to join as Airport Customer Service Agents and Ground Staff. This is an excellent entry-level opportunity for candidates passionate about the aviation industry who wish to build a rewarding career in airport operations and passenger services. Key Responsibilities - Greet and assist passengers throughout the airport, delivering a courteous and professional customer experience - Manage passenger check-in procedures including luggage handling and verification of travel documents - Guide and board passengers onto the correct flights while attending to special requests or requirements - Address and resolve passenger queries, complaints, and concerns promptly and professionally - Carry out security screening duties in strict accordance with airport regulations and safety protocols - Support the loading and unloading of baggage and cargo as required - Maintain a clean, orderly, and safe work environment at all times - Coordinate effectively with fellow airport staff and flight crew to ensure seamless day-to-day operations Required Qualifications - Minimum educational qualification of a high school diploma or equivalent - Strong verbal communication skills in English; knowledge of additional languages is a distinct advantage - Ability to thrive in a fast-paced, high-pressure airport environment - Good attention to detail with the ability to handle multiple tasks simultaneously - Willingness to work flexible shifts including weekends and public holidays - Physically fit and capable of lifting up to 50 pounds as part of daily duties - Must possess a valid driving licence and reliable means of transportation - Prior experience in the aviation or hospitality sector is beneficial but not mandatory Why Join Us Millennium Global Service offers a competitive salary and comprehensive benefits package along with genuine opportunities for career growth and advancement within the aviation industry. If you are driven by a passion for aviation and committed to delivering outstanding passenger experiences, this is the ideal platform to launch your career.

- Good communication skills in English - High school diploma or equivalent - Customer service orientation - Ability to multitask and work in a fast-paced environment - Flexible to work weekends and holidays on rotational shifts - Physically fit and able to lift up to 50 pounds - Valid driving licence and reliable transportation - Knowledge of additional languages is a plus

- Competitive salary package - Career growth and advancement opportunities - On-the-job training in aviation operations