Senior Data Operations Consultant

Role Overview We are seeking a Senior Data Operations Consultant to join our Lifecycle Marketing team as a subject matter expert. You will own end-to-end campaign execution, operational standards, and quality frameworks that power customer communications across multiple channels. This role bridges marketing strategy, data engineering, and technology to translate business objectives into scalable, high-performing campaigns. Key Responsibilities - Own the build, QA, and deployment of complex multi-channel campaigns using Adobe Journey Optimizer including real-time and batch journeys across email, push, SMS, and in-app messaging - Design and manage audience segmentation and activation workflows in Adobe Experience Platform leveraging the Real-Time Customer Data Platform for precise data-driven targeting - Write and validate SQL queries to verify audience counts, segment logic accuracy, and campaign eligibility criteria before deployment - Partner with Marketing, Product, and Data teams to translate campaign briefs into technically sound execution plans and monitor journey performance - Serve as the internal subject matter expert for Adobe Journey Optimizer and Adobe Experience Platform, establishing campaign operations standards and governance frameworks Required Qualifications - 7 to 8 years of experience in campaign operations, marketing technology, or related field - Advanced hands-on SQL proficiency for audience validation, data quality assurance, and exploratory analysis - Deep expertise with Adobe Journey Optimizer and Adobe Experience Platform including segment builder and XDM schema management Why Join Us eClerx is a global leader in productized services with over 18,000 employees worldwide, dedicated to delivering excellence through smart automation and data-driven insights. We believe in nurturing talent and providing hands-on experience in a collaborative environment.

- 7 to 8 years of campaign operations or marketing technology experience - Hands-on SQL proficiency for audience validation and data quality assurance - Deep expertise with Adobe Journey Optimizer and Adobe Experience Platform - Experience with data warehouses such as BigQuery, Snowflake, or Databricks - Strong working knowledge of digital marketing channels including email, push, SMS, and in-app messaging - Excellent communication skills for explaining campaign logic to non-technical stakeholders - Ability to translate marketing logic into accurate and performant SQL queries

- Equal opportunity employment - Opportunity to work with a global leader in productized services - Access to hands-on experience and training - Collaborative work environment with top companies across various industries