International Voice Process Executive

Role Overview Join Tech Mahindra as an International Voice Process Executive to deliver exceptional customer service to global clients across multiple time zones. This role offers freshers an excellent opportunity to build a career in customer support while gaining exposure to international business processes. Experienced professionals with up to 12 months of voice process experience are also encouraged to apply. Key Responsibilities - Handle inbound and outbound voice calls and chat processes for international clients - Provide prompt and effective resolution to customer queries and issues - Maintain excellent communication standards and professional demeanor throughout interactions - Work flexible rotational shifts to serve clients across different time zones Required Qualifications - Graduate or undergraduate degree from a recognized institution - Fresher or candidate with maximum 12 months of international voice process experience - Fluent English communication skills with clear accent - Ability to work on 24x7 rotational shift basis Why Join Us Tech Mahindra offers a fast-paced work environment with quick onboarding and a competitive benefits package. We provide opportunities for career growth with exposure to international processes and clients.

- Graduate or undergraduate degree - Excellent English communication and fluency - International voice process experience or fresher status - Ability to work rotational and 24x7 shifts - Strong customer service orientation - Clear voice and accent for international communication

- One-way cab facility within designated boundaries - Quick onboarding and training - Competitive salary package - Full-time permanent employment - Professional development opportunities - Industry-standard BPO benefits