International Chat Process Executive

Role Overview Join Tech Mahindra as an International Chat Process Executive to provide world-class customer support to clients across different time zones. This role involves handling customer queries through chat channels and delivering exceptional service to a global clientele. You will be part of a dynamic team committed to maintaining high customer satisfaction standards. Key Responsibilities - Handle international chat support and provide timely responses to customer inquiries - Resolve customer queries effectively and efficiently while maintaining quality standards - Demonstrate strong communication and interpersonal skills with clients from diverse backgrounds - Work during assigned rotational shifts to ensure continuous global customer support coverage Required Qualifications - Graduate or undergraduate degree - 6-12 months of experience in international chat process or customer service - Excellent English communication skills both written and verbal Why Join Us Tech Mahindra offers competitive compensation up to 3.6 LPA based on your experience and interview performance, along with a quick onboarding process. You will enjoy one-way cab facility within designated boundaries and access to a comprehensive benefits package.

- Graduate or undergraduate degree - 6-12 months international chat process experience - Excellent English communication skills - Customer service experience - Ability to work rotational shifts - Experience handling international clients - Strong interpersonal skills - Problem-solving ability

- Compensation up to 3.6 LPA based on experience and performance - One-way cab facility within designated boundaries - Quick onboarding process - Competitive benefits package - Permanent full-time employment