International Chat Process Executive

Role Overview Tech Mahindra is seeking experienced chat process executives to handle international customer support operations. You will provide excellent customer service to clients across different time zones, resolve customer queries efficiently, and maintain high service standards. This is a full-time permanent position offering competitive compensation based on your experience and interview performance. Key Responsibilities - Manage international chat support interactions and provide timely customer assistance - Resolve customer queries effectively while maintaining quality standards - Demonstrate strong communication and interpersonal skills during customer interactions - Work rotational shifts to cover multiple time zones and customer availability windows Required Qualifications - Graduate or undergraduate degree from a recognized institution - 6-12 months of international chat process experience - Excellent English communication skills and customer service orientation Why Join Us Tech Mahindra offers a quick onboarding process, one-way cab facility within designated areas, and a competitive benefits package. Join our dynamic team and grow your career in a leading IT and BPO organization.

- 6-12 months international chat process experience - Graduate or undergraduate degree - Excellent English communication skills - Customer service experience - Ability to work rotational shifts - Strong interpersonal and problem-solving skills - Experience handling international clients

- Compensation up to 3.6 LPA based on experience and performance - One-way cab facility for designated boundaries - Quick onboarding process - Competitive benefits package - Full-time permanent position