Inside Sales Specialist

Role Overview GoodFlip, a product by TatvaCare, is a fast-growing healthtech startup that empowers individuals to manage and achieve remission from metabolic conditions such as Diabetes, Fatty Liver, PCOS, and Obesity through doctor-led care programs, remote monitoring devices, and personalised coaching. We are looking for a motivated and empathetic Inside Sales Specialist to join our Bangalore team and help prospective customers take meaningful steps toward better health. Key Responsibilities - Engage with inbound leads who have shown interest in our condition management programs and educate them on how GoodFlip can address their health concerns - Act as a trusted health advisor by conducting empathetic and informative consultations that guide prospects toward confident health decisions - Drive enrolments by guiding potential customers through the sign-up process, addressing their queries, and converting interest into active memberships - Consistently follow up with leads via phone calls, WhatsApp, and email to nurture relationships and move them through the sales funnel - Meet and exceed monthly sales targets while maintaining ethical selling practices and high customer satisfaction standards - Collaborate with marketing, operations, and other internal teams to ensure a smooth and seamless customer journey from first contact to program enrolment Required Qualifications - Bachelor's degree in any discipline - 1 to 3 years of experience in inside sales, telecalling, or consultative selling roles - Prior experience in healthcare, wellness, or insurance sales is a strong advantage - Excellent communication skills in English and Hindi; knowledge of additional languages is a bonus - Hands-on experience with CRM platforms such as LeadSquared or similar tools - Genuine passion for healthcare and improving people's lives - Strong empathy, active listening skills, and the ability to connect with customers on a personal level - Background in nutrition or lifestyle coaching is an added advantage Why Join Us At GoodFlip, you will be part of a young and ambitious team on a mission to bring remission to millions of users across India. You can expect a competitive fixed salary with performance-based incentives and strong career growth opportunities within a rapidly scaling healthtech startup.

- 1 to 3 years of inside sales or consultative selling experience - Strong communication skills in English and Hindi - Experience with CRM tools such as LeadSquared - Prior experience in healthcare, wellness, or insurance sales preferred - Empathy and active listening skills - Goal-oriented and self-motivated approach - Comfort with digital platforms including WhatsApp and email - Bachelor's degree in any field - Ability to identify cross-selling opportunities and nurture client relationships

- Competitive fixed salary - Performance-based incentive bonuses - Career growth opportunities in a fast-growing healthtech startup - Impactful work that contributes to improving people's health and well-being