Guest Service Associate

Role Overview IHCL is seeking a guest-focused Guest Service Associate to join the Food and Beverage department at The Claridges, New Delhi. In this entry-level role, you will assist with F&B service, coordinate table arrangements, and deliver outstanding dining experiences. Join South Asia's largest hospitality group to build your career with a team that values passion and excellence. Key Responsibilities - Greet dining guests, present menus, and offer customized food and beverage recommendations. - Serve dishes and beverages promptly in accordance with established luxury service standards. - Set up and prepare dining tables, banquet halls, and maintain pristine cleanliness. - Process dining transactions and manage payments using POS systems accurately. - Address guest queries and coordinate with supervisors to resolve service issues. - Collaborate with kitchen staff to ensure seamless service delivery and order accuracy. Required Qualifications - Fresher with a degree or diploma in Hospitality Management or related field. - Excellent verbal communication skills in English and professional grooming standards. - High service orientation, resilience, and willingness to learn restaurant workflows. - Ability to work collaboratively within a dynamic, shift-based F&B environment. Why Join Us At IHCL, we believe our people are our greatest strength. We offer a supportive work environment, comprehensive training, and clear pathways for career growth. Enjoy the prestige of working at one of New Delhi's most iconic luxury hotels.