Floor Manager

Role Overview Dr. Agarwals Eye Hospitals Ltd. is seeking an experienced Floor Manager to oversee branch operations at our Nagercoil facility. This is a full-time, permanent opportunity for a driven healthcare professional who excels at delivering patient satisfaction and operational efficiency. The ideal candidate will bring hands-on experience in hospital or clinical settings and a strong command of floor and people management. Key Responsibilities - Supervise and ensure smooth day-to-day operations of the assigned hospital branch - Monitor and manage patient flow to minimise waiting times and reduce departmental delays - Uphold high standards of customer service, quality control, and process adherence - Address patient queries, concerns, and escalations in a timely and professional manner - Coordinate across departments to maintain seamless hospital functioning - Lead and manage branch staff to meet operational and service benchmarks Required Qualifications - Any graduate; a degree or diploma in Hospital Management or B.Sc in Hospital Management is preferred - 2 to 7 years of experience in hospital or healthcare operations - Proven skills in hospital administration, floor management, and patient service delivery - Strong communication, problem-solving, and team leadership abilities Why Join Us Dr. Agarwals Eye Hospitals is one of India's most respected eye care chains, offering a professional work environment with opportunities for career growth in the healthcare sector. Join a team committed to delivering world-class patient care.

- Experience in healthcare or hospital operations (2 to 7 years) - Knowledge of hospital administration and floor management practices - Ability to monitor patient flow and coordinate with multiple departments - Strong customer service and patient satisfaction orientation - Effective escalation handling and grievance redressal skills - Graduate degree; B.Sc or diploma in Hospital Management preferred - Good communication and people management skills