Customer Support Executive - International Voice Process

Role Overview Tech Mahindra is hiring Customer Support Executives for an International Voice Process role based in Hyderabad. This position involves handling inbound calls from international customers, addressing their concerns professionally, and providing exceptional customer service. You will be part of a dynamic team dedicated to maintaining high service standards and customer satisfaction. Key Responsibilities - Handle inbound international customer calls and provide prompt resolution - Address customer queries professionally and courteously - Deliver high-quality customer service while maintaining company standards - Work in rotational and night shifts as required Required Qualifications - Minimum 1 year of experience in International Customer Support or Voice Process - 10+2 or Graduate/Undergraduate degree - Excellent English communication skills - Willingness to work in night and rotational shifts Why Join Us Tech Mahindra offers a professional work environment with modern facilities and growth opportunities. Employees enjoy two-way cab facility, five-day working weeks with two days off, and a supportive work culture.

- 1 year experience in International Customer Support Voice Process - Excellent English communication skills - Graduate or Undergraduate qualification - Willingness to work night and rotational shifts - Professional customer service approach

- Two-way cab facility - 5-day working week - 2 days weekly off - Permanent full-time employment - Professional work environment