Customer Service and Sales Agent - International Travel and Hospitality Process

Role Overview ATAIN is hiring Customer Service and Sales Agents for an international airline voice and blended process. This is an excellent opportunity for freshers and experienced BPO professionals to build a career in the global travel and hospitality domain. You will handle customer queries, provide support, and drive sales for an international airline client in a dynamic, growth-oriented environment. Key Responsibilities - Handle inbound and outbound customer interactions for an international airline process via voice and chat channels - Assist customers with travel-related queries, booking support, and service requests with accuracy and professionalism - Meet sales and customer satisfaction targets while maintaining excellent written and verbal English communication - Support blended process operations including international airline chat support during rotational shift hours Required Qualifications - Graduate in any stream (mandatory) - Freshers are welcome to apply; prior BPO or customer service experience is preferred - Excellent written English communication skills are mandatory - Basic computer knowledge and good typing speed required - Willingness to work rotational shifts including night shifts Why Join Us ATAIN offers a structured on-the-job training program, both-side cab facility, and strong career growth opportunities within an international BPO environment. Join a professional and supportive team working with a globally recognised airline brand.

- Graduate in any stream (mandatory) - Excellent written English communication skills - Basic computer knowledge - Good typing speed - Willingness to work rotational and night shifts - Prior BPO or customer service experience preferred but not mandatory - Freshers are welcome to apply

- CTC of 16,500 for freshers and up to 36,000 for experienced candidates - Both-side cab facility (pick-up and drop) - On-the-job training provided - Career growth opportunities - 5 days working week with 2 rotational week offs - Professional and supportive work environment - Immediate joining available