Commercial Team Leader

Role Overview IKEA is seeking a commercial and customer-focused Commercial Team Leader to join our sales team in Delhi. In this role, you will optimize the shopping experience, inspire your team, and ensure operational excellence on the shop floor. Join us to help create a better everyday life for the many people while developing your retail leadership career. Key Responsibilities - Lead, coach, and develop a team of home furnishing consultants to achieve commercial goals - Ensure the retail department is fully stocked, clearly priced, clean, and inspiring for visitors - Drive sales steering strategies based on local market trends and customer insights - Implement department action plans aligned with store priorities and commercial timelines - Manage inventory situations, customer feedback, and coordinate local marketing activities - Monitor key performance indicators and implement corrective action plans - Recruit, onboard, and develop retail talent while planning for future team success - Support product availability, logistics, and store fulfillment operations Required Qualifications - Graduate degree in Business, Marketing, Retail Management, or related fields - Strong experience in retail sales and leading teams in customer-focused environments - Proven understanding of sales steering, visual merchandising, and stock operations - Confidence in decision-making, task prioritization, and conflict resolution - Passion for home furnishing, interior trends, and alignment with IKEA core values Why Join Us At IKEA, we offer a diverse, accepting, and inclusive work environment where you can grow. Enjoy comprehensive training programs, competitive compensation, employee discounts, and a culture that encourages you to be your unique self.