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Citizen Service Executive at Passport Seva Kendra

Tata Consultancy ServicesยทIT
Rajkot, Gujarat3-3.5 LPA2 years expDay ShiftPosted 2d ago25 views
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Walk-in Interview

๐Ÿ“ Rajkot PSK Address: Shivalik 5, Ground Floor-1, Near Reliance Petrol Pump, Gondal Road, Rajkot, Gujarat 360002. Vadodara PSK Address: Aditviya Complex, Ground Floor, Behind Arpan Complex, Delux Cross Road, Opposite Era School, Nizampura, Vadodara, Gujarat.

๐Ÿ• 10:00 AM - 5:00 PM

๐Ÿ“… 20 May - 29 May, Excluding Saturday and Sunday

Job Description

Role Overview Join Tata Consultancy Services as a Citizen Service Executive at Passport Seva Kendra locations in Rajkot and Vadodara. This role involves managing citizen services, handling customer interactions, and processing official documents with precision. You will be responsible for delivering excellent service to citizens while maintaining high accuracy in data entry and document processing tasks. Key Responsibilities - Handle citizen service requests and manage customer interactions at Passport Seva Kendra - Process official documents and perform data entry with high accuracy and attention to detail - Verify and manage KYC documentation and citizen records - Provide customer support and assistance to citizens visiting the service center - Maintain confidentiality and follow government protocols while handling sensitive information Required Qualifications - Minimum 2 years of experience in data processing or data entry - Bachelor's degree in BA, BBA, BBM, B.Com, B.Sc., or BCA - Proficiency in English and regional language - Strong keyboard skills with accuracy in data entry - Good communication and interpersonal skills Why Join Us Become part of India's leading IT services company and contribute to improving citizen services at Passport Seva Kendra. This is a full-time opportunity offering competitive salary and the chance to work in a structured government service environment.

Requirements

- Minimum 2 years experience in data processing or data entry - Bachelor's degree BA BBA BBM B.Com B.Sc or BCA - Good communication and interpersonal skills - Excellent customer handling skills - Proficient in English and regional language - Strong keyboard skills with high accuracy - Computer proficiency - Full-time course completion mandatory - Cannot have attended TCS interviews in last 6 months - Non-technical background preferred

Benefits

- Full-time employment opportunity - Salary range 3-3.5 LPA - Work with Tata Consultancy Services - Government service sector exposure - Structured work environment

Frequently Asked Questions

How to apply for Citizen Service Executive at Passport Seva Kendra at Tata Consultancy Services?

Walk in to: Rajkot PSK Address: Shivalik 5, Ground Floor-1, Near Reliance Petrol Pump, Gondal Road, Rajkot, Gujarat 360002. Vadodara PSK Address: Aditviya Complex, Ground Floor, Behind Arpan Complex, Delux Cross Road, Opposite Era School, Nizampura, Vadodara, Gujarat.. Timings: 10:00 AM - 5:00 PM.

What is the salary for this role?

The salary for this role is 3-3.5 LPA per annum.

What experience is required?

2 years of experience is required.

Is this position still open?

Yes, this position is currently active and accepting applications.

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