Citizen Service Executive at Passport Seva Kendra

Role Overview Join Tata Consultancy Services as a Citizen Service Executive at Passport Seva Kendra locations in Rajkot and Vadodara. This role involves managing citizen services, handling customer interactions, and processing official documents with precision. You will be responsible for delivering excellent service to citizens while maintaining high accuracy in data entry and document processing tasks. Key Responsibilities - Handle citizen service requests and manage customer interactions at Passport Seva Kendra - Process official documents and perform data entry with high accuracy and attention to detail - Verify and manage KYC documentation and citizen records - Provide customer support and assistance to citizens visiting the service center - Maintain confidentiality and follow government protocols while handling sensitive information Required Qualifications - Minimum 2 years of experience in data processing or data entry - Bachelor's degree in BA, BBA, BBM, B.Com, B.Sc., or BCA - Proficiency in English and regional language - Strong keyboard skills with accuracy in data entry - Good communication and interpersonal skills Why Join Us Become part of India's leading IT services company and contribute to improving citizen services at Passport Seva Kendra. This is a full-time opportunity offering competitive salary and the chance to work in a structured government service environment.

- Minimum 2 years experience in data processing or data entry - Bachelor's degree BA BBA BBM B.Com B.Sc or BCA - Good communication and interpersonal skills - Excellent customer handling skills - Proficient in English and regional language - Strong keyboard skills with high accuracy - Computer proficiency - Full-time course completion mandatory - Cannot have attended TCS interviews in last 6 months - Non-technical background preferred

- Full-time employment opportunity - Salary range 3-3.5 LPA - Work with Tata Consultancy Services - Government service sector exposure - Structured work environment