Bengali Healthcare Voice Process Executive

Role Overview Join Tech Mahindra as a Healthcare Voice Process Executive where you will handle inbound and outbound calls for healthcare customers in Bengali. This is a full-time permanent position offering the opportunity to work in a structured BPO environment with clear career progression and professional development. Key Responsibilities - Handle inbound and outbound healthcare voice calls with accuracy and professionalism - Provide accurate information and support to healthcare customers while maintaining service quality standards - Maintain detailed records and update systems accurately with all customer interactions - Ensure strict compliance with healthcare process guidelines and organizational standards - Deliver high-quality customer service in alignment with company protocols Required Qualifications - Fluent in Bengali with good communication skills in English - Minimum 10+2 or Higher Secondary qualification - Age below 30 years - Knowledge of healthcare processes or willingness to learn - Basic computer proficiency Why Join Us Tech Mahindra offers a structured work environment with 5-day working week and rotational offs. Candidates will go through a comprehensive interview process including HR, Operations, and Client rounds to ensure the right fit.

- Fluent in Bengali language - Good communication skills in Bengali and English - Knowledge of healthcare processes - Ability to handle inbound and outbound voice calls - Basic computer proficiency - Minimum 10+2 qualification - Age below 30 years - Not currently pursuing studies

- Full-time permanent employment - 5 days working week - Rotational weekly offs - Professional work environment - Career growth opportunities in BPO sector