Application Support Engineer

Role Overview As an Application Support Engineer, you will act as a software detective providing dynamic technical support to identify and resolve issues within multiple components of critical business systems. Your role involves collaborating with various teams to troubleshoot and resolve complex technical challenges while ensuring seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to overall efficiency while maintaining high-quality support standards. Key Responsibilities - Act as a Subject Matter Expert in Saviynt Identity Platform with responsibility for team decisions and performance - Collaborate across multiple teams to troubleshoot and resolve complex technical issues in business systems - Provide solutions to problems for your immediate team and contribute expertise across multiple teams - Monitor system performance proactively and address potential issues before they impact operations - Facilitate knowledge sharing sessions to enhance team capabilities and drive continuous improvement Required Qualifications - Minimum 7.5 years of professional experience with Saviynt Identity Platform - Strong understanding of identity governance, administration, and access management concepts - Proficiency with role-based access control and cloud-based identity solutions - Bachelor's degree in any specialization with 15 years of full-time education Why Join Us Join Accenture as part of a leading IT services and consulting organization where you can leverage your expertise in identity governance and platform administration. Grow your career while working on critical business systems that impact organizations globally.

- 7.5 years experience with Saviynt Identity Platform - Strong identity governance and administration knowledge - Access management and role-based access control expertise - Cloud-based identity solutions and integrations familiarity - Complex technical troubleshooting and problem resolution skills - Subject Matter Expert level knowledge - Team collaboration and decision-making capabilities - B.Tech or B.E. degree in any specialization