Voice Process Executive - International Healthcare BPO

Role Overview Cognizant is hiring fresh graduates for an International Voice Process role at its Pune office. This is a full-time, permanent position within the Healthcare and Life Sciences domain, ideal for candidates from Arts and Science backgrounds who are looking to launch their careers in a global IT services environment. Key Responsibilities - Handle inbound and outbound international voice interactions with professionalism and clarity - Support healthcare and life sciences processes by addressing customer or client queries over the phone - Maintain accurate records of all interactions and follow defined process guidelines - Meet quality and productivity benchmarks as set by the team - Collaborate with team members and supervisors to ensure smooth daily operations Required Qualifications - Graduate from the 2023, 2024, or 2025 batch in any Arts or Science discipline such as BA, BSc, BCom, BBA, BCA, BArch, or BPharma - Postgraduate degree holders are not eligible for this role - No prior work experience required - Excellent spoken English communication skills with good fluency and confidence - Willingness to work night shifts and report to the office in person Why Join Us Cognizant is one of the world's leading professional services companies, offering freshers an excellent platform to build a meaningful career in the global healthcare BPO space. Joining Cognizant means being part of a diverse, innovation-driven workplace with strong growth opportunities.

- Graduate from 2023, 2024, or 2025 batch only - Eligible streams: BA, BSc, BCom, BBA, BCA, BArch, BPharma (UG only, PG not eligible) - No prior work experience - Excellent English communication skills - Willing to work night shifts - Comfortable working from office - Good stability and professional attitude

- Permanent full-time employment with a leading global IT company - Opportunity to work on international healthcare voice processes - Structured career growth within Cognizant