Senior Clinical Systems Analyst

Role Overview Emmes Group is a globally recognized clinical research organization with over 47 years of experience supporting government agencies, biopharma companies, and public-private partnerships. We are seeking a Senior Clinical Systems Analyst to join our Bengaluru team and play a pivotal role in managing and optimizing clinical trial systems across our international portfolio. This is an excellent opportunity for a systems-savvy professional with deep roots in clinical research operations to contribute to meaningful medical research that directly impacts patients' lives. Key Responsibilities - Administer and maintain Veeva Clinical platforms including Vault CTMS, eTMF, and Study Startup, managing user access, system configuration, and routine upkeep - Support at least one resource management system used for staffing, capacity planning, or project oversight, including user onboarding, report generation, and day-to-day assistance - Coordinate with internal IT teams and external vendors to manage system updates, resolve technical issues, and implement enhancements - Collaborate with clinical operations, project management, and biometrics teams to translate operational requirements into effective system-based solutions - Develop and maintain user guides, system documentation, and training materials to support standardized and compliant system usage - Provide responsive global user support including troubleshooting, issue investigation, and timely resolution or appropriate escalation - Participate in change control, system validation activities, and audit or inspection readiness in partnership with Quality and IT teams - Ensure all clinical systems are used in compliance with ICH-GCP guidelines, 21 CFR Part 11 regulations, and internal standard operating procedures Required Qualifications - Bachelor's degree in Life Sciences, Information Systems, or a related field with 4 to 8 years of relevant experience or an equivalent combination - Demonstrated hands-on experience supporting Veeva Clinical applications in a clinical research setting - Experience working with at least one resource management or project staffing platform - Solid understanding of the clinical trial lifecycle and how systems underpin study execution and data integrity - Strong communication skills with a proven ability to collaborate across multiple functions and global teams - Prior experience in a CRO or academic research organization managing multiple studies simultaneously - Familiarity with EDC, eTMF, or RTSM systems is an added advantage - Working knowledge of system validation processes, SOPs, and inspection readiness practices Why Join Us At Emmes Group, you will be part of a performance-driven and people-first culture where your work directly contributes to advancing clinical research and improving patient outcomes worldwide. Join a team that values innovation, collaboration, and meaningful impact across every stage of drug discovery and medical development.

- Veeva Clinical (Vault CTMS, eTMF, Study Startup) administration experience - Experience with resource management or project staffing systems - Knowledge of ICH-GCP and 21 CFR Part 11 compliance requirements - Understanding of clinical trial lifecycle and study execution processes - Experience in a CRO or academic research organization - Familiarity with EDC, RTSM, or additional clinical platforms - System validation, SOP development, and inspection readiness exposure - Ability to support and train global user teams - Strong cross-functional communication and problem-solving skills - Bachelor's degree in Life Sciences, Information Systems, or related discipline

- Opportunity to work on high-impact global clinical research programs - Collaborative and innovation-driven work environment - Exposure to leading clinical trial technologies and platforms - Career growth within a globally established CRO - Full-time permanent role with a reputed organization