Sales Advisor

Role Overview H&M is looking for an enthusiastic and customer-focused Sales Advisor to join its New Delhi store team. In this full-time role, you will be at the forefront of delivering an exceptional in-store experience, helping customers discover products they love while representing the H&M brand with confidence and warmth. You will work closely with a dynamic store team and contribute directly to the store's success. Key Responsibilities - Welcome customers and guide them through the store, ensuring a positive and memorable shopping experience - Use your fashion and product knowledge to help customers make well-informed purchasing decisions - Collaborate with team members to maintain high service standards across every stage of the customer journey - Keep the sales floor and back of house well-organised, fully stocked, and visually appealing - Assist with store opening and closing procedures as required - Represent H&M's values and brand identity in all customer-facing interactions Required Qualifications - Prior experience in customer service within retail, fashion, or a related field - A genuine passion for fashion trends and delivering outstanding in-store experiences - Strong communication skills with a creative and curious approach to work - Comfortable working with store technology and eager to learn new systems - Ability to thrive in a fast-paced, collaborative, and dynamic team environment - Flexible, action-oriented, and dependable Why Join Us H&M Group is a global fashion leader that champions inclusivity, sustainability, and individual expression, offering employees real opportunities for career growth across an extensive international talent network. You will be part of a values-driven organisation that invests in your wellbeing, celebrates diverse backgrounds, and encourages you to bring your authentic self to work every day.

- Experience in customer service, retail, or fashion - Passion for fashion and in-store customer engagement - Strong verbal communication and interpersonal skills - Comfortable using store and point-of-sale technology - Team player with a collaborative and proactive attitude - Flexible availability and action-oriented mindset

- Health insurance and wellness benefits for self and family - Employee discount across H&M Group brands - 5-day working week for better work-life balance - Access to a global talent community with career growth opportunities - Inclusive and values-driven workplace culture - Extensive learning and development programmes