Product Manager - Clinicals Division

Role Overview athenahealth is looking for an experienced Product Manager to join its Clinicals division and take ownership of a defined product area within a broader portfolio. You will work at the intersection of healthcare, technology, and AI to shape product strategy, define meaningful features, and deliver trusted clinical solutions. This role sits within the Mobile team and collaborates closely with Engineering, Data Science, UX, and Patient Safety partners to drive both core product capabilities and AI-enabled clinical workflows. Key Responsibilities - Define and manage the product strategy and roadmap for an assigned product area - Work with engineering and scrum teams to prioritize the backlog and guide day-to-day delivery - Write clear user stories, acceptance criteria, and product requirements for successful implementation - Partner with cross-functional teams to evaluate customer needs, market trends, and business opportunities - Lead product discovery activities including problem identification, concept testing, and solution validation - Collaborate with data science and engineering teams to design AI-enabled features that are usable and appropriate for clinical workflows - Define expected behaviour of AI capabilities including trust, explainability, and human oversight requirements - Monitor product performance post-release and use data and user feedback to guide continuous improvement - Support launch planning, adoption efforts, and resolution of production issues - Contribute to build-versus-buy evaluations, alpha and beta feedback management, and measurement frameworks - Coordinate with legal, compliance, sales, marketing, and operations teams as needed Required Qualifications - Bachelor's degree required; preference given to Computer Science, Data Science, Business, or related fields - Minimum 5 years of product management experience - Experience working in an Agile environment - Strong understanding of AI and ML concepts and their application in product delivery - Familiarity with model lifecycle concepts such as training, validation, deployment, and monitoring - Knowledge of data pipelines, data quality considerations, and experimentation methods - Understanding of responsible AI principles including bias, explainability, and trust - Technical understanding of mobile, SaaS, data, and APIs to assess feasibility and timelines - Experience in healthcare or health technology is preferred - Strong written and verbal communication skills with the ability to simplify complex ideas Why Join Us athenahealth offers a mission-driven environment where your product decisions directly impact the quality and efficiency of healthcare delivery across the country. You will have the opportunity to shape AI-enabled clinical tools that matter to providers and patients alike.

- 5 or more years of product management experience - Experience in Agile development environments - Strong grasp of AI and ML concepts relevant to product delivery - Familiarity with data pipelines, model lifecycle, and experimentation methods - Understanding of responsible AI principles including bias and explainability - Technical knowledge of mobile, SaaS, APIs, and data systems - Experience launching products and supporting post-launch adoption - Excellent written and verbal communication skills - Healthcare or health technology experience preferred - Bachelor's degree in Computer Science, Business, Data Science, or related field

- Opportunity to work on AI-driven clinical healthcare products - Collaborative cross-functional team environment - Exposure to cutting-edge mobile and SaaS product development - Work with a globally recognised healthcare technology company